Question 1

What's with the pennies?

Accepted Answer

Our grandmothers always told us that you cannot ever gift or sell someone a purse or wallet without including some money. The penny insures that you will always have money. If you are ordering a market bag and are a frequent ALDI shopper, we can upsize the coin holder to allow for a shopping cart quarter.

Question 2

Do you offer gift certificates?

Accepted Answer

Yes we do. If you would like to purchase a bag for someone but don't know what color she/he would like, send them a Macski's Gift Certificate and we'll help them make the right selection.

Question 3

When and how do you ship the food items?

Accepted Answer

Because all of Macski's food items are perishable, we only ship them Monday - Thursday for one day delivery areas, and Monday-Wednesday for two day delivery areas. We need to ensure that the product is received as quickly as possible and does not spend a weekend on a truck or in a shipping center.
 
All Macski's foods are shipped frozen in insulated containers and sometimes with gel packs or dry ice. The time of year and delivery distance dictates what method we use.

Question 4

What is your return policy?

Accepted Answer

If for any reason you are not pleased with your gear purchase, we will refund your full purchase price as long as there is no damage or wear to the product.
 
No returns of food products.

Question 5

Can I take the haggis out of its casing and pan fry it instead of baking it?

Accepted Answer

You can, however, we do not recomment deviating from the cooking instructions on our labels. When our haggis is packaged, the oats are uncooked. It takes time for them to properly absorb the moisture and oils in the haggis mixture. Pan frying the haggis will not afford proper time or conditions for the oats to become fully hydrated and the end result will be crunchy oats and gooey haggis.Haggis, if properly cooked, will be light and somewhat crumbly.

Question 6

Can I deep fry the wee pasties instead of baking them?

Accepted Answer

Yes you can, and we have had food vendors do that at Highland Games rather successfully. Our preferred method of cooking them is by baking them.

Question 7

Is Macski's haggis real haggis?

Accepted Answer

Yes it is. The main difference between our haggis and that which you can get in Scotland is that in the US we are not able to use the "lights" (lungs) from animals. Our experience has been that lungs do not have any real flavor and were probably only used as an inexpensive filler.
 
Haggis traditionally was made from the organs of sheep. Haggis made with beef and pork are more recent changes that have probably been made to lower the cost of production. Substituting any other meat for lamb will significantly affect the flavor of the haggis. Macski's recipe is an ALL LAMB recipe.

Question 8

I have Celiac disease. Is it safe for me to eat haggis?

Accepted Answer

It is if the haggis was made with certified gluten-free oats. All of Macski's Haggis is made with gluten-free oats. Though oats by their nature do not contain gluten, if they are processed in a plant that also processes wheat, there can be cross contamination. Certified gluten-free oats are processed in plants that do not process ANY gluten products.

Question 9

Is your vegetarian haggis a vegan product?

Accepted Answer

No, it is not. Inorder to create a flavor that approximates organ meat, we have chosen to add eggs to our vegetarian haggis.

Question 10

How long may I keep a haggis in a freezer or fridge?

Accepted Answer

Frozen haggis will remain good for up to 18 months in a freezer. Once thawed and refrigerated, it should be cooked and consumed within 7 days.

Question 11

My haggis arrived thawed rather than frozen. Is it still safe to eat?

Accepted Answer

Yes. It is common for some thawing to occur during shipment. If you plan to eat the haggis within 7 days, place it in your refrigerator until you are ready to cook it. If you will be eating it later than 7 days, put the haggis in your freezer until you are ready to thaw and cook it.

Question 12

Why did my order arrive in a non-Macski's box?

Accepted Answer

At Macski's, we believe in being as green as possible. As such, we frequently re-use shipping containers that we receive from food vendors who do not want them landfilled. It may say Omaha Steaks or Amazon on the outside, but it's pure Macski deliciousness on the inside.

MACSKI'S HIGHLAND FOODS & GEAR

Food for your soul - Gear for your journey